Frequently Asked Questions
Comprehensible responses to frequently asked questions
Please also note the information in the installation and registration instructions. If you have any other questions, please send an email to education@eplan.de.
For students
1. Receiving EPLAN Education student licences
We are happy to provide you with an EPLAN Education for Students licence. To get one, please register for our software here. You will be guided through the EPLAN Cloud registration, where you can create your profile and choose which versions to download.
We also recommend you watch our two-minute video on the installation and registration process for EPLAN Education, which you can find here. It will guide you through the process step by step.
As a student/trainee, you also have access to an entire series of eLearning course materials on eplan.com.
Our EPLAN Education software includes the following products: EPLAN Electric P8 for electrical engineering and for fluid-power systems for hydraulics, pneumatics, cooling and lubricating, EPLAN Preplanning for technical Preplanning and EPLAN Pro Panel for panel design and control cabinet engineering in 3D. Furthermore, access to the EPLAN Data Portal is also included. Please note that you have a free choice in your username and passwords, but the former must be unique – as is typical for other forums.
Please note that the EPLAN Education for Students version of the program is limited to forty pages of schematics.
Fundamentally all students, college and universities attendees and trainees are entitled to receive an EPLAN Education for Students licence.
The EPLAN Education for Classrooms version is available for teachers and trainers for non-commercial teaching in educational institutions. If interested, please contact education@eplan.de. In addition to classroom licences, you will also receive comprehensive teaching materials, training, and installation support.
No, this is not allowed.
However, EPLAN Education for Classrooms is available for instructors and trainers at non-commercial educational institutions and training departments. If interested, please contact education@eplan.de.
2. Technical questions about installation and registration
We recommend you watch our two-minute video about installing EPLAN Education and the registration process. You can find it here. It will guide you through the process step by step.
Our video tutorial, which you can find here, describes the steps for downloading the EPLAN Education 2024 version. Note: We always provide the latest 2 versions of our EPLAN Education for Student software.
After registering, you will find your EID in the EPLAN Cloud dashboard. Click on your name and the down arrow. Under Downloads, you will now see “Entitlement ID” - this is where you will find it.
If you still cannot find your EID in your account, please send an email to education@eplan.de.
In this case please send an email to education@eplan.de.
In this case, please enter the number of your personal ID or the name of your EPLAN teacher.
Your old licence cannot be extended, but it is very easy to request a new licence, as long as you are still enrolled as a student. Please just log in and visit your personal user section here: https://downloads.eplan.com/ and click „Request Licence“ in the left menu bar.
Choose your desired version and confirm with „Request Licence“. Your new licence with EID is directly available in your account in the „Entitlement IDs“ section and can be used for activation in your EPLAN Education software.
Please click here to start the registration process for your EPLAN Education student licence. A window will appear asking you to create an EPLAN ID. Near the bottom, you will see the option “Download EPLAN Education with existing EPLAN ID”. Please select this option and then enter your email address associated with your EPLAN Cloud account and your password. You will receive an email from us asking you to confirm your email address by clicking on the link contained in the email.
You will be forwarded to your user profile on eplan.com. Please complete your education data (e.g. name of school), agree to the EPLAN Education terms and conditions, and click the button at the bottom of the page to proceed.
Your EPLAN Education student licence is now being created and ready to use. You will find your new Entitlement ID, essential for activating your software, here: „Downloads” à “Entitlement IDs”.
For an update to the newest version, you simply must request a new licence. Please log in and visit your personal user section here: https://downloads.eplan.com/ and click „Request Licence“ in the left menu bar.
Choose your desired version and confirm with „Request Licence“. Your new licence with EID is directly available in your account in the „Entitlement IDs“ section and can be used for activation in your EPLAN Education software.
After requesting the licence with the new version, you will find the corresponding software downloads for the new version available in your “Downloads” section.
Transferring the EPLAN Education licence to another computer or to a new operating system is not necessary, you can just request a new Entitlement ID in your account and then activate it on your new/additional computer.
Please log in and visit your personal user section here: https://downloads.eplan.com/ and click „Request Licence“ in the left menu bar.
Choose your desired version and confirm with „Request Licence“. Your new licence with EID is directly available in your account in the „Entitlement IDs“ section and can be used for activation in your EPLAN Education software.
3. Other
No, EPLAN Education uses its own data format and it is incompatible with the professional version of the software.
Yes, because EPLAN Education for Students and EPLAN Education for Classrooms are completely compatible with each other. However, please note that student licences are limited to forty schematics pages, therefore larger projects may not be able to be opened. The Classroom licences are unlimited in this respect.
Access to the EPLAN Data Portal is also available for users of the Education version. Here your username and password can be chosen at will, whereby the former must be unique. You can find instructions for use in the Data Portal’s help section.
There are multiple sources for information. You can find answers to various questions in our FAQs. For getting started with the software and learning how best to work with it, take a look at the eLearning course materials on eplan.com. Our website also has a general overview of EPLAN Education. Should you have other questions, please feel free to send us an email at education@eplan.de.
The EPLAN Education for Students version of the software does not entitle users to use the hotline or provide any warranty. Therefore access to support is not possible. However, your instructor/teacher does have the possibility of using EPLAN Support as part of their subscription to EPLAN Education.
As a student/trainee, you do have access to a large number of eLearning course materials on our eplan.com platform.
Also see the further information about eLearning materials.
If you are interested in certifications, please contact our independent certification partner via email: contact@eplan-certified.com
For teachers
1. Use and purchase of EPLAN Education
EPLAN Education for Classrooms is available to teachers and trainers for non-commercial teaching in educational institutions.
If you are interested in using EPLAN Education, please contact education@eplan.de or fill out our contact form at the bottom of the page.
No, this is not permitted. For non-commercial teaching in educational institutions, the EPLAN Education for Classrooms version is available for teachers and trainers.
No, the use of student licences in the school or university environment is not intended. For this purpose, we provide you with the EPLAN Education for Classrooms version free of charge or for a small service fee.
This offers you a range of exclusive benefits, including
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Training for the lecturer included
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Help with the installation
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Access to support via hotline and email
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No time limit on the licence
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Access to teaching materials
Yes, we offer basic training courses at various locations and online. When you order an EPLAN Education licence package, you will receive a free five-day basic training course for one of our instructors. Please contact the EPLAN Training Academy to find out more about our offer and dates.
We provide lecturers with a range of free eLearning modules. You can use these to prepare and conduct lessons and examinations.
We are also happy to provide you with a manual to help you integrate topics and exercises into your lessons in the best possible way. As an EPLAN Education customer, you can simply download them directly here: Download teaching materials
When purchasing EPLAN Education for Classrooms licences, one day of installation service by our technical consultants is included.
As EPLAN Education customers, educational institutes and training companies have access to our technical support via hotline or e-mail.
2. Technical questions
No, EPLAN Education has its own data format. The data is not compatible with each other.
Access to the EPLAN Data Portal is possible for users of the Education versions. You can freely choose your user name and password. Similar to a forum, the user name must be unique. Instructions for use can be found in the help section of the Data Portal.
Please go to Utilities > Master data > Synchronise system master data in the menu.
Confirm the query with [Yes].
You can select multiple sources at the top right.
Select the options one after the other, mark all displayed elements in the right-hand window (Ctrl+a) and transfer everything with the blue arrow to the left.
Repeat this for all available sources.
The master data (templates, forms, etc.) are then available to you.
- Reinstall the "EPLAN Client Service" (this may need to be uninstalled first via the Control Panel > "Programs and Functions").
- You will find the setup in the downloaded installation data in the "Licence Client (x64)" directory.
- Then check in Control Panel > Administration > Services whether the "EPLAN Client Service" service is running.
- Please also delete the old licence file located on the client in the folder "C:\Users\Public\EPLAN\Common" or move it out of the folder.
- Afterwards, please carry out the activation of the Education again at startup.
Yes, if you want to exchange projects with each other, you must both use the same version.
This is necessary, for example, when you prepare an assignment and distribute it to your pupils or students. This also applies if you want to check or work on homework, exercises and final assignments.
Our software is always downward compatible. This means that a newer version can also be used to open projects that were created in an older version. However, when this project is opened, the project is converted to the new version and saved accordingly. Please note that a reverse conversion is then no longer possible.
3. Pupils and students
Yes, we provide the free EPLAN Education for Students software for pupils and students, which can be downloaded here. You will need to register with us during the installation process. For support, we offer video instructions and installation instructions in PDF format here.
Yes, the two product variants are fully compatible with each other.
Please note, however, that the student licences are limited to 40 circuit diagram pages. Therefore, larger projects cannot be opened. The classroom licences are unlimited.
Our video guide for users of EPLAN Education for Students takes you step by step through the installation and registration process. You can find this video here.
If you are interested in certifications, please contact our independent certification partner via email: contact@eplan-certified.com
